Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the website of Lean Six Sigma Bureau (the “Website”) and any services provided through it. By accessing and using this Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you must stop using the Website immediately.

No part of this Website constitutes a contractual offer capable of acceptance. Your order for services constitutes a contractual offer, which is accepted by us only upon the sending of a confirmation email indicating that your order has been accepted.

2. Definitions and Interpretation

In these Terms and Conditions, the following terms shall have the meanings ascribed to them:

  • “Account” – A collection of personal information, payment details, and login credentials used to access paid content or communication systems on the Website.
  • “Content” – Any text, images, graphics, videos, software, or other information displayed or available on the Website.
  • “Facilities” – Any online tools, services, or information provided through the Website by Lean Six Sigma Bureau.
  • “Services” – The training and certification programs, consulting, or other services offered through the Website.
  • “Payment Information” – Any payment-related details required for purchasing services from the Website, such as credit/debit card numbers or bank details.
  • “System” – Any online infrastructure provided by Lean Six Sigma Bureau, including email, message boards, and chat features.
  • “User” / “Users” – Any person accessing the Website who is not an employee of Lean Six Sigma Bureau.
  • “Website” – The official website of Lean Six Sigma Bureau, including any sub-domains, unless otherwise stated.
  • “We/Us/Our” – Refers to Lean Six Sigma Bureau.

3. Age Restrictions

Users under 18 years old must only use this Website with the supervision of an adult. Payment information must be provided by, or with the consent of, an adult.

4. Business Customers

These Terms and Conditions also apply to businesses and professionals purchasing services for commercial purposes.

5. Intellectual Property

5.1. All content on this Website, unless uploaded by Users, is the property of Lean Six Sigma Bureau or licensed third parties. Such material is protected by applicable intellectual property laws.

5.2. You may not reproduce, distribute, or reuse content from this Website without written permission from Lean Six Sigma Bureau, unless permitted by law.

6. Third-Party Intellectual Property

Unless otherwise stated, intellectual property rights in product images, descriptions, and branding belong to the respective manufacturers or suppliers.

7. Links to Other Websites

The Website may contain links to third-party websites. Lean Six Sigma Bureau assumes no responsibility for the content or security of external sites.

8. Links to This Website

You may link to the homepage of this Website without prior permission. Deep linking to specific pages requires written approval.

9. Use of Communication Facilities

9.1. When using our Website’s communication features, you agree to:

  • Not use offensive, defamatory, or unlawful language.
  • Not promote violence, discrimination, or harassment.
  • Use English for communication.
  • Not impersonate any person or entity.
  • Not send spam or unsolicited commercial messages.

9.2. Lean Six Sigma Bureau reserves the right to monitor and store communications sent through the Website.

10. User Accounts

10.1. To access certain services, you must create an account and provide accurate, up-to-date information.

10.2. You must keep your login details confidential. Lean Six Sigma Bureau is not responsible for unauthorized account access due to user negligence.

10.3. If you believe your account has been compromised, notify us immediately at info@leansixsigmabureau.com.

11. Termination of Accounts

Lean Six Sigma Bureau reserves the right to suspend or terminate user accounts at its discretion. Terminated accounts may result in service cancellations.

12. Services, Pricing, and Availability

12.1. Service descriptions on the Website are general and may vary slightly in practice.

12.2. We strive to ensure service availability but do not guarantee uninterrupted access.

12.3. Prices are subject to change without prior notice. The price at the time of order will be honored.

13. Orders and Payment

13.1. Placing an order constitutes an offer to purchase services, which is accepted only upon confirmation from Lean Six Sigma Bureau.

13.2. Payment is due at the time of order placement unless stated otherwise.

13.3. If an order cannot be fulfilled, we will refund any payment made within 14 calendar days.

14. Cancellation and Refunds

14.1. Users within the European Union have a 14-day cooling-off period for order cancellations.

14.2. If services have already commenced within this period, users may be charged a proportional amount for services provided.

14.3. Refunds, where applicable, will be processed within 14 calendar days of cancellation.

15. Privacy and Data Protection

15.1. Lean Six Sigma Bureau values your privacy. Personal data is handled per our Privacy Policy, available on our Website.

15.2. We will not share your personal data with third parties without consent, except where legally required.

16. Disclaimers

16.1. The Website is provided on an “as-is” and “as-available” basis. We do not guarantee that it will be free from errors or interruptions.

16.2. The information provided on the Website is for general guidance and does not constitute professional advice.

17. Limitation of Liability

17.1. To the maximum extent permitted by law, Lean Six Sigma Bureau shall not be liable for any indirect or consequential damages arising from your use of the Website or its services.

17.2. Our liability is limited to the amount you paid for the services, except where legally prohibited.

18. Changes to Terms and Services

18.1. We reserve the right to modify these Terms and Conditions at any time. Continued use of the Website constitutes acceptance of the new terms.

19. Website Availability

19.1. We strive for high uptime but do not guarantee continuous availability of the Website.

19.2. We are not responsible for Website downtime caused by external factors, including service provider failures or technical issues.

20. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Netherlands, and any disputes will be subject to the exclusive jurisdiction of Dutch courts.

21. Contact Information

For any questions or concerns, please contact us at:

📧 Email: info@leansixsigmabureau.com
🌐 Website: www.leansixsigmabureau.com